When you're getting ready to move, there’s a long list of things to take care of — and your electricity service should be near the top. Whether you are moving across town or across the state, making sure your lights turn on when you arrive (and shut off when you leave) is key.
The process can vary depending on where you live. If you’re in Texas, most areas operate in a deregulated electricity market. But if you’re in Ohio or Pennsylvania, your electricity is handled through a different structure that still allows choice but operates under a different framework.
Here’s a clear breakdown of what to do about your electricity service when moving — in both Texas (ERCOT) and Ohio or Pennsylvania (PJM).
Moving Electricity Service in Texas (ERCOT)
In Texas, most cities are part of a deregulated electricity market. That means you are responsible for choosing your own retail electricity provider (REP). You’ll need to arrange your service directly through the REP you’ve selected.
1. Know Your Service Area
Texas is divided into utility service areas, each managed by a Transmission and Distribution Service Provider (TDSP). Your REP works with the TDSP to deliver power to your home. Major TDSPs include:
- CenterPoint (Houston area)
- Oncor (Dallas-Fort Worth and other areas)
- AEP Texas (West and South Texas)
- TNMP (parts of North and Central Texas)
You’ll need to confirm that your provider services your new ZIP code. Some REPs do not offer service in all areas, so a move may require switching providers.
2. Schedule a Move-In or Transfer
When you move, you can either:
- Transfer your current plan to your new address, if your provider operates in that area.
- Cancel your current plan and sign up for a new one if you are changing utilities or providers.
Most providers allow you to schedule a move-in date online. You’ll be asked for:
- The address you are leaving
- The address you are moving to
- The date to stop and start service
- Your utility account or ESI ID (if available)
You may also need to pass a soft credit check, especially if you’re signing up with a new REP.
3. Watch Out for Fees
- If you are still under contract and your current provider does not serve your new location, you should not be charged an early termination fee.
- Move-in charges may apply, including a TDSP connection fee. These vary by utility but are usually under $25 and show up on your first bill.
4. Plan Ahead
Plan your move a few days in advance. Same-day service may be available, but next-business-day activation is standard. Make sure the start date aligns with your move-in so you are not without power when you arrive.
Moving Electricity Service in Ohio and Pennsylvania
In Ohio and Pennsylvania, the electricity structure is different. Although customers can choose a competitive supplier, the local utility still manages billing and power delivery. This setup is often called “choice with utility billing.”
1. Identify Your Utility and Current Supplier
First, determine who your utility is:
- Ohio: AEP Ohio, AES Ohio, Duke Energy, Ohio Edison, Toledo Edison, The Illuminating Company
- Pennsylvania: PECO, PPL Electric Utilities, Duquesne Light, West Penn Power, Met-Ed, Penelec, Penn Power
If you have already selected a supplier, you should see that supplier’s name on the supply section of your bill. You’ll want to contact both your supplier (if applicable) and your utility when you move.
2. Notify the Utility and Supplier
The utility is responsible for delivering power and reading your meter. You’ll need to contact them to:
- Stop service at your current address
- Start service at your new address
If you are under contract with a competitive supplier:
- Check if your plan can transfer to the new address
- Ask about early termination fees
- Re-enroll or shop for a new supplier if needed
Some suppliers may allow you to transfer service online or over the phone. Others may require re-enrollment.
3. Expect One Bill
Even when you choose a supplier, your bill will still come from the utility. That means you do not have to juggle separate accounts. Your new bill will reflect the supplier rate if you enroll again after moving.
Tips to Avoid Moving Surprises
- Start early: Try to notify your provider and utility at least 7 days before your move.
- Avoid same-day requests: While some moves can be scheduled quickly, delays are common when service is requested with short notice.
- Double check your new ZIP code: Some cities span multiple utilities or are split between deregulated and regulated areas.
- Take a final meter reading: If possible, record your final usage to compare with your closing bill.
- Save your last bill: You may need the account number or supplier details when transferring service.
What to Do If You’re Moving Out of State
If you’re leaving Texas, Ohio, or Pennsylvania entirely, be sure to:
- Cancel your current plan with the REP or supplier
- Confirm your contract end date
- Provide a forwarding address for your final bill or deposit refund
In some cases, failure to cancel can result in a final bill sent to your old address or automatic renewal of a contract.
Relocating can be stressful, but your electricity plan should not be. Whether you're navigating Texas’ open market or the structured systems in Ohio and Pennsylvania, taking the right steps in advance ensures a smooth move with no billing surprises. If you have questions about plans, rates, or transfer options, NextVolt is here to help.